Workday发布公告“澄清亚马逊Workday部署” 停止的问题近日Workday在官网发布了这篇澄清,应该是市场有一些反馈,需要做一个正面的回应。也发给大家看看如何回复类似的标准文案!更多精彩随时关注我们:HR科技云图
前言:
在Workday,我们非常专注于满足我们客户群体的需求,并通过创新来支持他们的劳动力需求。然而,有时,客户有一套独特的需求,与我们为广大客户群所提供的不同。这就是为什么一年半前,Workday和亚马逊双方都同意停止亚马逊的Workday人力资本管理部署,并有可能在未来重新考虑它。
正文:
Workday成立于15年前,拥有一套包括客户服务和创新在内的核心价值观。作为其中的一部分,我们高度关注满足我们的客户群体的需求--包括8000多个客户和5000万用户--并进行创新以支持他们的工作团队的需求。然而,有时,客户有一套独特的需求,与我们为更广泛的客户群提供的需求不同,就像亚马逊--世界上最独特和最有活力的公司之一的情况。
一年半多以前,Workday和亚马逊都同意停止亚马逊的Workday人力资本管理部署,并有可能在未来重新讨论。这与Workday系统的可扩展性无关,因为我们目前支持一些世界上最大的组织,包括超过45%的财富500强和超过70%的财富500强公司。此外,我们70%以上的客户是活的,包括我们最大的客户之一--一家零售商--在其超过150万的全球员工中。
我们与亚马逊的关系仍然很牢固,亚马逊网络服务合作关系完好无损,其他亚马逊子公司--如Audible、Twitch和Whole Foods--成功使用我们的系统。
18个多月前停止部署的决定,对我们之前在2021年5月26日提供的财务指导没有影响。
来自Workday官网
英文原文如下:
Clarifying Amazon’s Workday Deployment
At Workday, we’re hyper-focused on meeting the needs of our customer community and innovating to support the needs of their workforces. At times, however, customers have a unique set of needs that are different from what we’re delivering for our broader customer base. That's why more than a year and a half ago, both Workday and Amazon mutually agreed to discontinue Amazon’s Workday Human Capital Management deployment, with the potential to revisit it in the future.
Workday was founded more than 15 years ago with a set of core values including customer service and innovation. As part of that, we’re hyper-focused on meeting the needs of our customer community — which includes more than 8,000 customers and 50 million users — and innovating to support the needs of their workforces. At times, however, customers have a unique set of needs that are different from what we’re delivering for our broader customer base, as was the case with Amazon — one of the most unique and dynamic companies in the world.
More than a year and a half ago, both Workday and Amazon mutually agreed to discontinue Amazon’s Workday Human Capital Management deployment, with the potential to revisit it in the future. This was not related to the scalability of the Workday system, as we currently support some of the world’s largest organizations, including more than 45% of the Fortune 500 and more than 70% of the top 50 Fortune 500 companies. In addition, more than 70% of our customers are live, including one of our largest customers — a retailer — across its more than 1.5 million global workers.
Our relationship with Amazon remains strong with the Amazon Web Services partnership intact and other Amazon subsidiaries — such as Audible, Twitch, and Whole Foods — successfully using our system.
The decision to discontinue the deployment more than 18 months ago has no impact on our previously communicated financial guidance provided on May 26, 2021.
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