【HR术语】什么是人力资源流程（What are HR processes?）
什么是人力资源流程？
人力资源流程是指支持员工生命周期和积极员工体验所需的基本战略。每个人力资源流程都遵循复杂的路径，需要根据具体参数和目标进行战略规划。虽然每个流程都有自己的程序，但所有流程都是相互依存的。
人力资源流程有哪些例子？
核心人力资源流程包括：
人力资源规划
招聘
甄选
招聘
入职
培训
员工关系
绩效考核
福利管理
绩效管理
离职
例如，让我们深入了解一下绩效管理，以了解流程是什么样的。绩效管理包括评估员工的生产力、效率和工作质量，同时通过辅导和培训提供绩效改进方案。作为一种人力资源流程，绩效管理包括以下内容：
建立清晰的公司愿景
制定切合实际的个人目标
持续提供建设性反馈
提供提高技能的机会
要设计有效的绩效管理流程，人力资源部门必须首先确保领导层与各部门的组织战略保持一致，确保绩效管理制度可信、透明，并确保有适当的框架来完成流程的每个步骤。只有这样，人力资源部门才能着手开展绩效管理流程，即规划、检查专业人员的工作情况并审查他们的工作表现。
人力资源领导为什么要关注人力资源流程？
人力资源流程就像组织的动脉，为每个部门输送命脉，促进整个公司的健康发展。系统化的方法可以帮助人力资源领导者促进高效的流程，从而提高工作效率、员工保留率和工作参与度。
人力资源流程和系统有什么区别？
系统是由相互依存的流程组成的统一整体。人力资源管理系统包含所有人力资源流程，形成一个具有凝聚力的单元，从而使公司能够管理其员工队伍，为客户提供有价值的服务或产品。如今，大多数人力资源系统都以软件为基础，涉及数字自动化。
什么是端到端人力资源流程管理？
端对端人力资源流程管理是指人力资源部门负责自始至终执行每一个人事流程。流程管理是全面的，包括将每项任务分解为更小的步骤，以便流程能够顺利进行。
例如，端到端的入职培训并不涉及人力资源团队必须在某个阶段完成的杂乱职责。相反，入职培训要求在流程开始和结束时采取一系列行动。初始阶段可能包括通过电子邮件向应聘者发出工作邀请、完成新员工文书工作以及发送信息欢迎包。
相比之下，最后阶段可能包括通过电子邮件向团队经理发送入职日程表，以及为新团队成员安排欢迎会。
人力资源流程自动化有哪些优势？
人力资源流程自动化可协助公司完成人力资源流程，如招聘、雇用、支付、提高技能和离职。自动化使人力资源流程更上一层楼，同时还能改善以下方面：
效率
劳动力规划
招聘
留住员工
员工体验
遵守劳动法
误差范围
人力资源领导者如何有效管理人力资源流程？
人力资源领导者可以在流程管理中采用以下方法：
审查目标。人力资源领导者应定期检查流程目标与公司目标是否一致。通过提出一系列以目标为导向的问题进行重新评估，人力资源部门可以确保他们朝着预期的方向前进。
让自动化发挥作用。人力资源技术自动化有助于流程更顺畅地运行。例如，团队成员和管理人员可以使用任务清单，而不是在待办事项清单上手写无数个项目。这样既能提醒人们自己的职责，又能方便地进行来回协作。在入职、离职和员工调动等流程中，技术自动化为专业人员之间的重要沟通提供了便利。
在框架内保持灵活性。使用久经考验的管理方法可以帮助人力资源部门跟踪进展，找出需要改进的地方，并重新设计实践，以更好地发挥作用。虽然基于数据的框架提供了结构和指导，但人力资源部门是与人打交道的，因此必须留有灵活性、批判性思维和不同观点的空间。因此，在每个人力资源流程中，人力资源部门都必须不断评估其劳动力数据，以确保这些数据始终如一地准确反映员工的情况。
倾听员工意见。关于人力资源部门如何更好地调整流程组件，员工可以提供各种建议、信息和经验。在开展员工满意度调查或绩效考核并获得多向反馈后，人力资源专业人员可以总结出如何在内部改进流程。
管理完善的人力资源流程如何改善公司文化？
无缝的人力资源流程对于持续提高工作效率至关重要。员工是任何公司最宝贵的资产，因此确保积极的员工体验至关重要。高效运行的人力资源流程可推动工作满意度、参与度和生产力的提高，这些都是健全的公司文化的关键要素。
以下为文章原文：
What are HR processes?
HR processes refer to the fundamental strategies necessary to support the employee lifecycle and a positive employee experience. Each HR process follows an intricate pathway that demands strategic planning according to specific parameters and objectives. While every process involves its own procedures, all processes are interdependent.
What are some examples of HR processes?
The core HR processes include:
Human resource planning
Recruitment
Selection
Hiring
Onboarding
Training
Employee relations
Performance appraisals
Benefits administration
Performance management
Offboarding
Let’s take an in-depth look at performance management, for example, to understand what a process looks like. Performance management involves evaluating people’s productivity, efficiency, and work quality while also offering performance improvement options through coaching and training. As an HR process, performance management encompasses:
Establishing a clear company vision
Setting realistic personal goals
Continuously providing constructive feedback
Offering upskilling opportunities
To design an effective performance management process, HR must first ensure alignment between leadership and each department’s organizational strategy, a credible and transparent performance management system, and an appropriate framework for completing each step of the process. Only then can HR get started with the performance management process of planning, checking in with professionals, and reviewing their job performances.
Why should HR leaders care about HR processes?
HR processes serve as an organization’s arteries, carrying the lifeblood to every department and nurturing company-wide health. Systemic approaches can help HR leaders promote efficient processes, thereby boosting productivity, retention, and engagement in the workplace.
What’s the difference between HR processes and systems?
A system is a unified whole made up of interdependent processes. An HR management system encompasses all HR processes, creating a cohesive unit so the company can manage its workforce and deliver valuable services or goods to its customers. Today, most HR systems are software-based and involve digital automation.
What is end-to-end HR process management?
End-to-end HR process management means that HR is responsible for carrying out every people process from start to finish. Process management is comprehensive, involving breaking down each task into smaller steps so the process can flow smoothly.
For example, end-to-end onboarding does not involve a mishmash of duties HR teams must accomplish at some point. Rather, onboarding demands a sequence of actions to take at the beginning and end of the process. The initial stages could include emailing a job offer to the candidate, completing new-hire paperwork, and sending an informational welcome package.
In contrast, the final stages may involve emailing the onboarding schedule to the team manager and scheduling a welcome meeting for the new team member.
What are the advantages of HR process automation?
HR process automation assists companies in their HR processes, such as recruiting, hiring, paying, upskilling, and offboarding their people. Automation brings HR processes to the next level while also improving:
Efficiency
Workforce planning
Recruitment
Retention
The employee experience
Compliance with labor laws
The margin of error
What can HR leaders do to manage HR processes effectively?
HR leaders can incorporate the following methods into their approach to process management:
Review objectives. HR leaders should regularly check that process objectives align with company goals. Reassessing by asking a series of goal-oriented questions allows HR to ensure they’re progressing in the desired direction.
Let automation do its job. HR tech automation helps processes function more smoothly. For instance, team members and managers can use task lists instead of handwriting an infinite number of items on a to-do list. These remind people of their responsibilities while simultaneously allowing for convenient back-and-forth collaboration. Tech automation facilitates this crucial communication between professionals during processes such as onboarding, offboarding, and employee transfers.
Maintain flexibility within the framework. Using tried-and-tested management methods can help HR track progress, pinpoint areas for improvement, and redesign practices for better functioning. While a data-based framework provides structure and guidance, HR deals with humans, so there must be room for flexibility, critical thinking, and differing perspectives. Thus, within each HR process, HR must continuously assess its workforce data to ensure it consistently and accurately reflects its people.
Listen to your people. Individuals offer wellsprings of advice, information, and experience about how HR can better adjust process components. After running an employee satisfaction survey or a performance review with multi-directional feedback, HR professionals can glean how to improve processes internally.
How can well-managed HR processes improve company culture?
Seamless HR processes are essential for continuous workplace productivity. As people are the most valuable asset of any company, ensuring a positive employee experience is critical. HR processes that flow efficiently drive results that drive job satisfaction, engagement, and productivity—key elements in a robust company culture.
【HR术语】薪酬管理的目标是什么？（What are the objectives of compensation management?）
薪酬管理的目标是什么？
薪酬管理的目标是通过与公司预算、相应的就业市场和政府法规保持一致的有竞争力的薪酬计划，吸引、聘用和留住顶尖人才。
良好的薪酬管理应该：
吸引和招聘人才
激励员工
保持士气
遵守政府法规和公司薪酬理念
反映当前的就业市场
薪酬管理可以通过提供以下服务来实现其目标：
有吸引力的薪酬
有用的福利
奖金、奖励和改善员工福利的计划
退休储蓄
保险
人力资源领导为什么要关注薪酬管理的目标？
人力资源领导者在制定符合员工需求和愿望、与公司愿景相一致的薪酬计划方面发挥着举足轻重的作用。保持良好的薪酬可以提高以下方面：
参与度
留住员工
生产力
公司提供有竞争力且能提高生活质量的薪酬，可以提高员工的工作积极性，改善工作绩效，最终使公司取得更大的成功。
实现薪酬管理目标的技巧
人力资源部门的领导者可以与管理人员合作，针对员工的需求和多变的就业市场，制定一个包容性的薪酬计划，从而支持有效的薪酬方案。
制定并应用薪酬理念。薪酬理念正式记录了公司为员工提供工资、奖金和福利的理由。始终坚持薪酬理念，可以向现有团队成员和求职者展示公司的诚信和透明度。
收集员工反馈。员工可以就薪酬计划提供最准确的反馈。人力资源领导者可以进行匿名调查，让员工反映他们的真实意见和建议。在进行调查之前，人力资源领导者可以向员工解释为什么要进行调查，员工的意见和经验是非常宝贵的，而且他们的工作满意度也很重要。
落实员工反馈。人力资源领导者和薪酬经理可以根据员工的反馈意见实施变革。虽然在制定薪酬计划时需要考虑很多方面，但调整薪酬计划以满足员工的财务和生活需求，可以提高员工的留任率和参与度。
解释薪酬计划。您的员工可能会获得有竞争力的薪酬方案，但却不知道如何获得他们的福利。人力资源领导可以与管理人员一起审查薪酬计划，让管理人员向其团队成员说明这些计划。这有助于团队成员了解薪酬方案的方方面面，并从中受益。
提供提高生活质量的薪酬。除基本工资外，薪酬还可包括提高生活质量的福利，如股票和期权计划、舒适的工作环境、工作时间和地点的灵活性、工作场所健康计划、额外假期或每日新鲜餐饮。
有哪些薪酬目标的例子？
薪酬有两种类型，反映了吸引、聘用和留住优秀专业人才的各种福利和激励措施：
直接薪酬
间接薪酬
直接薪酬指员工获得的任何有形货币价值的福利。这包括定期发放的工资，如薪金、工资、奖金和佣金、医疗福利、节假日工资和交通费。
间接补偿是指不具有物质价值的任何福利。这包括从法律要求的保护计划和保险到职业发展、晋升机会和退休计划等任何方面。
最近几年，越来越多的组织采用每周四天工作制，在不减少工资的情况下减少工作时间。这是间接补偿的一个例子，即在相互信任的前提下，赋予员工对工作环境更多的自主权。
实现薪酬管理目标面临哪些挑战？
即使有最好的意图和合理的分析，薪酬管理目标所面临的挑战也会促使薪酬战略做出额外的调整。
当前的工资水平。经济环境和人口结构会影响组织的薪酬目标。外部市场压力会抬高某些职位的薪酬，超过其相对价值。
工会。部分员工可以通过工会等代表组织表达自己的利益。因此，工会应成为薪酬管理目标的一部分。
政府制约。政府根据最低工资、加班费、同工同酬、童工和记录保存等要求对薪酬进行管理，而不论工作价值如何。雇主还有义务支付 “同工同酬”，这是一项薪酬均等倡议，旨在消除历史上的收入差距，如男女之间或少数民族之间的收入差距。
战略和政策。薪酬受制于组织人事和薪酬战略与政策的不断变化。通常情况下，组织可能会让未加入工会的员工获得与加入工会的员工相同的加薪，以阻止更多员工加入工会。
国际薪酬挑战。国际薪酬是一项独特的挑战，因为外国子公司必须考虑当地的环境和文化。
生产率和成本。雇主总是将利润放在首位。企业的生存取决于此。从这个意义上说，薪酬必须是对等的： 企业支付给员工的薪酬不能超过他们对企业的价值。
国际薪酬的目标是什么？
国际薪酬旨在吸引有意愿（和能力）参与国际任务的专业人员。对于希望留住顶尖人才的跨国公司来说，有竞争力的薪酬计划至关重要。
好的国际薪酬应该：
吸引有才干、有资质的专业人员愿意承担国际异地工作
为外派员工的流动提供便利
在国内员工和国外子公司的薪酬之间保持一致和合理的关系
通过减少不必要的开支保持成本效益
人力资源管理技术如何帮助实现薪酬目标？
人力资源管理技术可以支持薪酬战略，帮助人力资源领导者将公司的财务运营与总体人员和业务目标结合起来，以确保可持续的成功。
人力资源管理技术通过以下方式实现薪酬目标：
协助人才招聘和流动、绩效管理、公平和考勤
使关键信息更易于获取且更加透明
以更高的通用性和效率超越人工流程，例如将数据手动输入电子表格
提供重要资源，确保在危机发生时有效补救
将人力资源团队从 “纸上谈兵 ”转变为战略业务领导者，为人事决策提供宝贵意见
实现薪酬管理目标如何改善公司文化？
通过全面的薪酬计划吸引、留住和吸引员工，是建设繁荣的企业文化不可或缺的一部分。薪酬方案既能提供市场范围内的薪资，又能解决员工的福利问题，这表明了公司对员工的重视程度。获得这种全包式薪酬的专业人员必然会为公司文化贡献积极的能量和良好的态度。
以下为文章原文：
What are the objectives of compensation management?
The objectives of compensation management are to attract, engage, and retain top talent through competitive compensation plans that align with the company budget, corresponding job market, and government regulations.
Good compensation management should:
Attract and recruit talent
Motivate your people
Maintain morale
Adhere to government regulations and company compensation philosophy
Reflect the current job-market
Compensation management can achieve its objectives by offering:
Attractive salaries
Useful benefits
Bonuses, incentives, and programs to improve employee wellbeing
Retirement savings
Insurance
Why should HR leaders care about the objectives of compensation management?
HR leaders play a pivotal role in building compensation plans that fit employees’ needs and desires and align with the company’s vision. Maintaining excellent compensation can lead to an increase in:
Engagement
Retention
Productivity
Companies that offer competitive and life-enhancing compensation can raise motivation in the workplace and improve work performance, which ultimately leads to greater company success.
Tips for achieving your compensation management objectives
HR leaders can support effective compensation packages by collaborating with managers to build an inclusive compensation program that addresses their people’s needs and the fluid job-market.
Develop and apply a compensation philosophy. A compensation philosophy formally documents the company’s reasoning behind people’s salaries, bonuses, and benefits. Consistently adhering to the compensation philosophy demonstrates company integrity and transparency to current team members and job candidates.
Gather employee feedback. Your people can provide the most accurate feedback regarding compensation plans. HR leaders can conduct anonymous surveys, allowing people to relay their honest opinions and suggestions. Before conducting the survey, HR leaders can explain why they will run it, that people’s opinions and experiences are invaluable, and that their job satisfaction matters.
Follow through on employee feedback. HR leaders and compensation managers can implement changes based on employee feedback. While there are numerous aspects to consider when building compensation plans, adjusting compensation plans to address people’s financial and lifestyle needs can lead to greater retention and engagement.
Explain the compensation plan. Your people may receive competitive compensation packages but aren’t aware of how to access their benefits. HR leaders can review compensation plans with managers, who can clarify the plans to their team members. This helps team members appreciate and benefit from every aspect of the compensation package.
Offer compensation to improve quality of life. In addition to base pay, compensation can include life-enhancing benefits, such as a shares and options plan, a pleasant work setting, flexibility in where and when they work, a workplace wellness program, extra vacation days, or daily fresh catering.
What are some examples of compensation objectives?
There are two types of compensation, reflecting a broad spectrum of benefits and incentives to attract, engage, and retain talented professionals:
Direct compensation
Indirect compensation
Direct compensation describes any benefit an employee may receive with a tangible monetary value. This includes regularly distributed pay such as salaries, wages, bonuses and commissions, medical benefits, holiday pay, and conveyance.
Indirect compensation refers to any benefit that does not hold a material value. This can include anything from legally required protection programs and insurance to career development, advancement opportunities, and retirement programs.
The last couple of years have seen organizations increasingly adopt the four-day work week, reducing working hours without cutting pay. This is an example of indirect compensation, whereby people are given increased autonomy over their work environment in a demonstration of mutual trust.
What are some challenges to meeting compensation management objectives?
Even with the best intentions—and rational analyses—challenges to compensation management objectives can prompt additional adjustments to a compensation strategy.
Current wage rates. Economic climate and demography influence an organization’s compensation objectives. External market pressures can inflate the pay for some jobs, exceeding their relative worth.
Unions. Part of the workforce may convey their interests through representative organizations like unions. As such, unions should feature in the objectives of compensation administration.
Government constraints. The government regulates pay—regardless of job worth—in accordance with minimum wage, overtime pay, equal pay, child labor, and record-keeping requirements. Employers are also obliged to pay “equal wages for comparable work,” a pay-parity initiative created to eradicate historical income disparities such as those between men and women or minorities.
Strategy and policy. Compensation is subject to the changing landscape of an organization’s people and compensation strategies and policies. Commonly, an organization may award people not affiliated with a union the same raise as unionized employees to deter additional unionization.
International compensation challenges. International compensation presents a unique challenge as foreign subsidiaries must be mindful of local context and culture.
Productivity and costs. Employers will always prioritize profit. The survival of their business depends on it. In this sense, compensation must be reciprocal: An organization can’t pay people more than their value to the firm.
What are the objectives of international compensation?
International compensation aims to attract professionals with the desire (and ability) to engage in international assignments. A competitive compensation plan is vital for multi-national companies that wish to retain top talent.
Good international compensation should:
Attract talented, qualified professionals willing to commit to international relocation
Facilitate the movement of expatriate employees
Manage a consistent and reasonable relationship between the pay of domestic employees and foreign subsidiaries
Remain cost-effective through the reduction of unnecessary expenses
How can HRM tech help fulfill compensation objectives?
HRM tech can support compensation strategies by helping HR leaders align the company’s financial operations with their overall people and business goals to ensure sustainable success.
HRM tech fulfills the objectives of compensation by:
Assisting with talent acquisition and turnover, performance management, equity, and attendance
Making critical information more accessible and transparent
Outperforming manual processes—like manually inputting data into spreadsheets—with better versatility and efficiency
Providing vital resources to ensure efficient remediation, should a crisis occur
Transforming HR teams from “paper pushers” into strategic business leaders who can provide invaluable input on staffing decisions
How can achieving your compensation management objectives improve company culture?
Attracting, retaining, and engaging your people through a comprehensive compensation program is integral to building a thriving company culture. Compensation packages that provide market-range salaries and address employee wellbeing demonstrate how much a company values its people. Professionals who receive such all-inclusive compensation are bound to contribute positive energy and a good attitude to the company culture.
【HR术语】什么是员工援助计划？（What is an employee assistance program？）
什么是员工援助计划（EAP）？
员工援助计划，简称 EAP，是以工作为基础的计划，旨在发现并帮助团队成员应对可能阻碍他们在工作中发挥最佳水平的个人挑战。
从人际关系问题、心理健康问题到药物滥用问题，员工援助计划都是一个组织致力于营造健康、心理稳定和提高生产力氛围的象征。
员工援助计划范例
EAP 可以根据每个工作场所的独特需求进行调整和定制。它们可以包括一系列服务，例如：
保密咨询。为员工提供一个安全的避风港，让他们可以就个人和工作相关的问题和压力获得指导。
法律指导。为从家庭法到财务问题等各种法律情况提供可靠的建议。
健康计划。通过以健康为中心的举措（如健身房会员资格和营养咨询）提升员工的幸福感。
转介服务。帮助您的团队成员找到有用的外部资源，如康复中心或托儿服务。
财务咨询。允许员工获得财务规划方面的援助，尤其是在人生重大转折时期。
员工援助计划的益处
员工援助计划可为团队成员和组织带来多种益处：
提高士气和工作效率。EAP 可以通过解决对员工的注意力产生负面影响的任何个人问题来提高工作效率。
减少缺勤。有了 EAP，许多导致缺勤的问题都会得到解决，缺勤率也会大幅下降。
增强工作场所的心理健康。EAP 通常会提供心理健康服务，营造一个更健康的工作空间，让员工认识到健康心理的重要性。
减轻工作压力。EAP 提供压力管理资源，有助于营造更轻松的工作环境。
留住员工。通过为个人问题提供支持，企业可以提高团队成员的忠诚度，降低员工流失率。
员工援助计划的缺点
尽管员工援助计划有很多好处，但它也有一些潜在的缺点：
费用。实施和维护 EAP 可能会造成经济负担，尤其是对小型企业而言。
利用率低。团队成员可能会因为缺乏认识、认为有污点或担心保密性而不使用该计划。
有效性。EAP 的成功取决于服务质量。如果服务质量不佳或处理不当，该计划可能不会有效，反而会浪费时间和金钱。
如何实施员工援助计划
推出有效的 EAP 是一个精心策划的过程，涉及多个步骤：
第 1 步：确定需求
首先要对团队成员进行调查或组织焦点小组，以了解他们的需求以及造成他们压力的原因--无论是经济压力、工作与生活的平衡、人际关系问题还是心理健康问题。这有助于您定制 EAP，以应对团队面临的具体挑战。
第 2 步：选择计划
现在是时候选择一个能满足团队需求的 EAP 了。这可以是由人力资源部门管理的内部计划，也可以是由第三方专家提供的外包计划。
第三步：沟通
既然您已经选择了 EAP，下一步就是向您的团队成员介绍它。您可以通过电子邮件、通讯或团队会议等各种沟通渠道，让他们了解该计划的所有细节、服务和好处。营造鼓励使用的环境。其中至关重要的一点是向团队成员保证计划的保密性，减轻他们可能存在的任何潜在恐惧。
第四步：培训
除了沟通，提供培训课程或研讨会向团队成员介绍 EAP 也很重要。他们应该知道如何使用该计划，并了解该计划能为他们做些什么。
第 5 步：监控和调整
实施 EAP 并不是整个过程的最后一步；计划的成功取决于持续的监控和调整。定期收集团队成员的反馈意见，审查计划的使用率和成果。它是否有助于减少压力和缺勤？团队成员是否更满意，工作效率是否更高？根据这些信息，您可以做出或大或小的调整，帮助改进 EAP，确保它始终对每个人有益。
EAP 如何影响公司文化？
EAP 可以对公司文化产生积极影响。除了员工的职业贡献之外，EAP 还能传达企业对员工福祉的真诚关怀。
通过提供管理个人和职业挑战的工具，EAP 营造了一个包容、支持的环境，其结果往往会提高团队的满意度、参与度和忠诚度，从而促进充满活力的公司文化。
营造更快乐、更健康的工作环境
通过全面了解什么是员工援助计划，我们可以利用它的益处创造更健康、更有弹性的工作环境。
员工援助计划提醒我们，我们的团队成员不仅是员工，也是在复杂生活环境中摸爬滚打的真实的人。通过为他们提供支持，我们投资于组织的力量和整体幸福感，并帮助建立强大、持久的公司文化。
以下为文章原文：
What is an employee assistance program (EAP)?
Employee assistance programs, or EAPs for short, are work-based programs designed to identify and assist team members in handling personal challenges that might be holding them back from performing their best at work.
From relationship troubles and mental health issues to grappling with substance abuse, EAPs are a symbol of an organization’s dedication to cultivating an atmosphere of wellness, mental stability, and boosted productivity.
Employee assistance program examples
EAPs can be adapted and tailored to fit every workplace’s unique needs. They can include a range of services such as:
Confidential counseling. Offering a safe haven for your people where they can get guidance for both personal and work-related issues and stresses.
Legal guidance. Providing reliable advice for legal situations, from family law to financial issues.
Wellness programs. Promoting employee happiness through health-centric initiatives such as gym memberships and nutritional counseling.
Referral services. Helping to connect your team members to helpful external resources, like rehabilitation centers or childcare services.
Financial advice. Allowing access to aid for financial planning, particularly during significant life transitions.
Employee assistance program benefits
EAPs provide a wide range of benefits for both team members and the organization:
Boosted morale and productivity. EAPs can elevate productivity by addressing any personal issues that are negatively impacting an employee’s focus.
Reduced absences. With access to EAPs, absenteeism can significantly drop as many issues leading to absence get resolved.
Enhanced mental health in the workplace. EAPs often incorporate mental health services, fostering a healthier workspace that embraces the importance of a healthy mental state.
Less workplace stress. Offering resources for stress management, EAPs can contribute to a more relaxed work environment.
Employee retention. By providing support for personal issues, an organization can increase team member loyalty and reduce turnover.
Disadvantages of employee assistance programs
Despite the fact that EAPs come with multiple benefits, EAPs do come with a few potential downsides:
Expense. Implementing and maintaining EAPs might be a financial burden, especially for smaller businesses.
Under-utilization. Team members might not use the program due to a lack of awareness, perceived stigmas, or confidentiality concerns.
Effectiveness. The success of an EAP depends on the quality of services. If subpar or mishandled, the program might not be effective and can be a waste of both time and money.
How to implement an employee assistance plan
Rolling out an effective EAP is a carefully planned process involving several steps:
Step 1: Identifying needs
Start with conducting surveys or hosting focus groups with team members to understand their needs and what is causing them stress—whether that’s financial stress, work-life balance, relationship troubles, or mental health concerns. This helps you to tailor your EAP to address the specific challenges facing your team.
Step 2: Selecting a program
Now it’s time to choose an EAP that caters to your team’s needs. This could be an in-house program managed by your HR department, or it could be an outsourced program provided by a third-party specialist.
Step 3: Communication
Now that you’ve selected your EAP, the next step is telling your team members about it. You can let them know all of the details about the program, its services, and its benefits through various communication channels like emails, newsletters, or team meetings. Create an environment that encourages its usage. A crucial aspect of this is to assure team members about the confidentiality of the program, alleviating any potential fears they may have.
Step 4: Training
In addition to communication, providing training sessions or workshops to introduce the EAP to your team members is important. They should know how to access the program and understand what it can do for them.
Step 5: Monitoring and adjusting
Implementing the EAP is not the final step of the process; the program’s success depends on continuous monitoring and adjusting. Regularly gather feedback from team members and review the usage rates and outcomes of the program. Is it helping to reduce stress and absenteeism? Are team members more satisfied and productive? Based on this information, you can make small or large adjustments that help to improve the EAP and ensure it remains beneficial for everyone.
How do EAPs impact company culture?
EAPs can positively influence a company’s culture. They communicate the organization’s genuine care about employee wellbeing, beyond their professional contributions.
By offering tools to manage personal and professional challenges, EAPs cultivate an inclusive, supportive environment with the result often leading to increased team satisfaction, engagement, and loyalty—contributing to a vibrant company culture.
Fostering a happier, healthier working environment
Through a comprehensive understanding of what an employee assistance program is, we can harness its benefits to create healthier, more resilient workplaces.
EAPs remind us that our team members are not just employees but real people navigating through complex life situations. By supporting them, we invest in the strength—and the overall happiness—of our organization and help build a strong, lasting company culture.
留住员工
2024年03月12日
留住员工
【HR术语】什么是预测性人力资源分析？（What is predictive HR analytics?）
什么是预测性人力资源分析？
预测性人力资源分析是人力资源部门用来分析过去和现在的数据以预测未来结果的一种技术工具。预测性人力资源分析以数字化方式挖掘数据，提取、剖析和归类信息，然后识别模式、不规则性和相关性。通过统计分析和预测建模，分析可实现有关人力资源职能的数据驱动决策。
预测性人力资源分析系统让人想起蚯蚓。蚯蚓吸收天然废料和残渣，排出营养丰富的肥沃土壤。预测性分析也是如此，它吸收未使用的原始数据，并将其转化为适用的信息，为更明智的业务决策提供支持。
人力资源预测分析实例
以下是当今组织如何应用人力资本预测分析的一些示例：
招聘。预测分析可帮助人力资源专业人员确定最有效的顶尖人才来源。通过分析成功招聘的历史数据，企业可以将招聘工作重点放在能产生最佳效果的平台和渠道上。
留住员工。预测模型可以分析员工数据，如绩效考核、缺勤率和任期，以识别有离职风险的员工。这样，人力资源部门就可以采取积极措施，如提供职业发展机会或解决工作场所的问题，留住有价值的人才。
劳动力规划。预测分析可以通过考虑退休率、人员流动和新兴行业趋势等因素，预测公司未来的技能缺口。然后，人力资源部门可以制定培训和发展计划，弥补这些差距，确保员工队伍保持竞争力。
员工绩效管理。预测性人力资源分析可根据历史绩效数据预测团队成员的未来绩效。这有助于人力资源团队识别可能成为关键职位潜在接班人的高绩效人员，并帮助他们发现其他人可能落后的原因。
员工参与和福利。预测分析能够发现影响员工敬业度的问题。人力资源专业人员可以通过监控工作量和工作时间等因素，识别可能面临职业倦怠或其他心理健康问题风险的人员。然后，人力资源部门可以为有需要的人提供有针对性的支持和资源。
预测性分析如何帮助人力资源部门？
预测性人力资源分析可以帮助组织预测挑战，从而可以：
避免风险
减少人为错误
预测将在组织中茁壮成长的典型员工情况
加强招聘实践
鼓励实现最佳工作绩效
最终，预测性人力资源分析可帮助人力资源领导者做出清晰明确的决策，从而增加整体利润，提高员工的积极性、忠诚度、参与度和工作效率。
预测性和描述性人力资源分析有何不同？
描述性人力资源分析包括检查历史人力资源数据，以全面了解组织内发生了什么及其原因。
而预测性人力资源分析则不局限于此，而是通过分析历史数据和过去的趋势来预测未来会发生什么，从而使组织有机会采取预防措施或抓住出现的机遇。同时使用预测性和描述性两种人员分析形式的组织，都能为自己带来最大的影响。
如何成功实施预测性人力资源分析系统？
人力资源领导者可以利用以下技巧率先实施有效的预测性人力资源分析：
确定业务目标。人力资源领导者可以与团队合作，确定公司的长期目标，团队成员也可以帮助确定支持实现这些目标的相关指标。
确保透彻理解。预测性人力资源分析是一个复杂的领域，不熟悉数据科学的人力资源专业人员可能会对此感到畏惧。然而，为整个人力资源团队提供一致且多样化的学习选择，可以减轻他们对这一主题的不适感，加深理解，并鼓励员工持续发展。方法之一是鼓励人力资源团队熟悉每种分析算法的基本推理。人力资源部门还可以让数据科学家或人力资源数据分析师参与进来，以确保预测分析流程的最佳运作。
解决道德问题。为了避免对员工的不公平歧视待遇，预测分析团队可以预先防范可能出现的道德问题。公司可能会有意或无意地虐待员工中的特定人群，或者由于不正当的数据驱动推理而偏袒某些团队成员。因此，透明地遵守公司的行为准则和人力资源道德准则至关重要。员工需要知道他们的雇主是公平对待他们的，这样他们才会有参与感，才会有茁壮成长的动力。
利用预测分析的力量。人力资源领导者可以通过将预测分析应用于特定目标，最大限度地发挥其作用。例如，人力资源领导者可以结合预测分析来设计有效的职业发展计划，以解决能力差距和未来的能力需求问题，从而按照员工所希望的学习轨迹对其进行培训。
预测性人力资源分析如何改善企业文化？
预测性人力资源分析提供了一种方法，可帮助领导者做出明智的决策，从而培养一支充满热情和高绩效的员工队伍。有效、合乎道德地使用人力资源分析，可以使公司有能力识别、雇佣、吸引和留住符合公司文化并乐于为公司发展做出贡献的高素质专业人才。
为企业选择合适的预测性人力资源分析工具
选择合适的人员分析软件是人力资源专业人士和企业必须迈出的关键一步，这样他们才能收获人力资源预测分析的所有回报。
工具的选择应符合具体的业务需求、资源和目标。要做出明智的决定，有几个关键点需要牢记：
集成。工具能否与现有人力资源系统无缝集成？兼容性和数据传输的便捷性对于准确的预测建模至关重要。
可扩展性。合适的工具能够随着企业的扩张而扩展人力资源预测分析工作。
用户友好界面。寻找能够提供直观的仪表盘、可视化和报告功能的工具，使人力资源专业人员能够轻松访问和解释洞察力。
可解释性。确保工具对其预测做出解释。这样，您的人力资源团队就能理解为什么会做出某些预测，并采取适当的行动。
数据安全性和合规性。人力资源数据通常包括敏感和机密信息。确保工具遵守数据隐私法规，并有保护数据的安全措施。
支持和培训。考虑工具供应商提供的支持和培训水平。充分的培训和持续的支持对人力资源团队有效使用工具并最大限度地发挥其优势至关重要。
成本和投资回报率。评估总体拥有成本，包括许可费用、实施成本和持续维护费用。通过估算工具的洞察力如何对人力资源成果和组织绩效产生积极影响，计算潜在的投资回报。
用户反馈和评论。向使用过该工具的人力资源专业人士征求反馈意见，并阅读行业内其他组织的评论。他们的经验可以为了解工具的优缺点提供宝贵的见解。
通过仔细考虑这些因素，您可以为您的人力资源团队提供一个预测性劳动力分析工具，从而增强决策能力，推动人力资源战略，促进整体业务成功。
以下为文章原文：
What is predictive HR analytics?
Predictive HR analytics is a tech tool that HR uses to analyze past and present data to forecast future outcomes. Predictive HR analytics digitally digs through data to extract, dissect, and categorize information and then identify patterns, irregularities, and correlations. Through statistical analysis and predictive modeling, analytics enables data-driven decisions regarding HR functions.
Predictive HR analytics systems are reminiscent of the earthworm. The worm ingests natural waste material and residue and excretes nutrient-rich, fertile soil. Predictive analytics, too, intakes unused, raw data and transforms it into applicable information that supports wiser business decisions.
Predictive HR analytics examples
Here are some examples of how organizations today apply human capital predictive analytics:
Recruitment. Predictive analytics helps HR professionals identify the most effective sources of top talent. By analyzing historical data on successful hires, organizations can focus their recruitment efforts on the platforms and channels that yield the best results.
Employee retention. Predictive models can analyze employee data, such as performance reviews, absenteeism, and tenure, to identify people at risk of leaving the company. This allows HR to take proactive measures, such as offering career development opportunities or addressing workplace concerns, to retain valuable talent.
Workforce planning. Predictive analytics can forecast future skill gaps within a company by considering factors like retirement rates, turnover, and emerging industry trends. HR can then develop training and development programs to fill these gaps and ensure the workforce remains competitive.
Employee performance management. Predictive HR analytics can forecast a team member’s future performance based on historical performance data. This helps the HR team identify high-performing people who could be potential successors for critical roles, and can help them discover why others may be lagging behind.
Employee engagement and wellbeing. Predictive analytics has the ability to uncover issues that affect employee engagement. HR professionals can identify people who may be at risk of burnout or other mental health issues by monitoring factors like workload and working hours. HR can then provide targeted support and resources to those in need.
How does predictive analytics help human resources?
Predictive HR analytics assists organizations in anticipating challenges so they can:
Avoid risk
Reduce human error
Forecast the typical employee profile that’ll thrive in the organization
Enhance recruitment practices
Encourage optimal work performance
Ultimately, predictive HR analytics helps HR leaders make crystal-clear decisions that can increase overall profit and nurture employee motivation, retention, engagement, and productivity.
What is the difference between predictive and descriptive HR analytics?
Descriptive HR analytics involves examining historical HR data to get a thorough understanding of what has happened within an organization and why.
Predictive HR analytics, on the other hand, goes beyond this and analyzes historical data and past trends to predict what will happen in the future—giving an organization the chance to take preventive measures or to seize opportunities as they arise. Organizations that use both predictive and descriptive forms of people analytics set themselves up to achieve the greatest impact.
How do you implement a successful predictive HR analytics system?
HR leaders can spearhead effective predictive HR analytics using the following tips:
Define business objectives. HR leaders can collaborate with their teams to identify long-term company goals, with team members also helping determine the relevant metrics that support the achievement of these objectives.
Ensure a thorough understanding. Predictive HR analytics is a complex field, and HR professionals unfamiliar with data science can feel intimidated by it. However, providing consistent and diverse learning options for your entire HR team can mitigate their discomfort with the subject, elevate understanding, and encourage continual employee development. One way to do this is to encourage your HR team to familiarize themselves with the fundamental reasoning driving each analytics algorithm. HR can also involve a data scientist or bring an HR data analyst on board to ensure optimal functioning of the predictive analytics process.
Address ethical considerations. To avoid unfair discriminatory treatment of employees, predictive analytics teams can pre-empt possible ethical issues that may arise. Companies could intentionally or unintentionally mistreat specific demographics within the workforce or perhaps show favoritism to certain team members due to illegitimate data-driven reasoning. Thus, transparently adhering to the company’s code of conduct and the HR code of ethics is paramount. People need to know that their employers are treating them fairly to feel engaged and motivated to thrive.
Harness the power of predictive analytics. HR leaders can maximize predictive analytics by applying it to specific objectives. For example, HR leaders can incorporate predictive analytics to design an effective career development program that addresses competency gaps and future competency needs, allowing them to train people in their desired learning trajectory.
How can predictive HR analytics improve company culture?
Predictive HR analytics offers a way to help leaders make informed decisions that nurture an enthusiastic and high-performing workforce. Effective and ethical use of HR analytics can empower companies to identify, hire, engage, and retain quality professionals who align with the company culture and are excited to contribute to its growth.
Choosing the right predictive HR analytics tool for your business
Selecting the right people analytics software is a crucial step for HR professionals and organizations to take, so that they’re able to reap all the rewards of HR predictive analytics.
The choice of tool should align with specific business needs, resources, and objectives. There are a few key things to keep in mind to be able to make an informed decision:
Integration. Can the tool seamlessly integrate with your existing HR systems? Compatibility and ease of data transfer are essential for accurate predictive modeling.
Scalability. The right tool will be able to expand your predictive HR analytics efforts as your organization expands.
User-friendly interface. Look for tools that offer intuitive dashboards, visualizations, and reporting features, making it easy for HR professionals to access and interpret insights.
Explainability. Ensure that the tool provides explanations for its predictions. That way, your HR team can understand why certain predictions are made and take appropriate actions.
Data security and compliance. HR data often includes sensitive and confidential information. Make sure the tool adheres to data privacy regulations and has security measures to protect your data.
Support and training. Consider the level of support and training provided by the tool’s vendor. Adequate training and ongoing support are essential for HR teams to effectively use the tool and maximize its benefits.
Cost and ROI. Evaluate the total cost of ownership, including licensing fees, implementation costs, and ongoing maintenance expenses. Calculate the potential return on investment by estimating how the tool’s insights can positively impact HR outcomes and organizational performance.
User feedback and reviews. Seek feedback from HR professionals who have used the tool and read reviews from other organizations in your industry. Their experiences can provide valuable insights into the tool’s strengths and weaknesses.
By carefully considering these factors, you can empower your HR team with a predictive workforce analytics tool that enhances decision-making, drives HR strategies, and contributes to overall business success.
留住员工
2024年03月05日
留住员工
健康福利解决方案提供商Remodel Health收购PeopleKeep，打造健康福利解决方案领域的强势企业
Remodel Health公司宣布收购 PeopleKeep 公司，这一战略举措将重塑健康福利解决方案的格局。此次收购标志着一个关键时刻的到来以及两套独特产品的结合。行业领导者的强强联合将为雇主提供更广泛的保险选择，同时充分利用个人承保健康报销安排（ICHRA）。在吸引和留住员工的关键时刻，更广泛的选择将提高其健康福利产品的竞争力。
"Remodel Health 联合创始人Justin Clements说："今天是 Remodel Health 的一个重要里程碑，我们收购了 PeopleKeep，进一步革新了小型企业的个人市场。"我们将共同推动医疗保健解决方案创新的新时代，简化复杂性，为全国范围内的积极变革创造条件。
收购 PeopleKeep 后，Remodel Health 成为 ICHRA 第一大提供商。ICHRA 是由雇主出资的健康报销安排 (HRA)，可提高雇主和员工利用健康保险市场的灵活性。对 PeopleKeep 的收购使 Remodel Health 能够为中小型企业提供更多个性化福利管理服务，进一步提升其能力和卓越标准。
"Remodel Health 首席执行官Austin Lehman说："Remodel Health 和 PeopleKeep 的融合确保我们的客户将体验到两个世界的最佳服务--Remodel Health 的个性化白手套服务，以及 PeopleKeep 自动化解决方案的效率和创新。"这次收购扩大了我们的服务和软件的广度和范围，最终使我们能够为更多处于不同业务阶段的客户提供服务，包括初创期和成长期的客户。
小型企业可以放心，他们期待 PeopleKeep 提供的卓越服务不仅会继续，而且会得到加强。Remodel Health 的 "白手套 "服务在大型团体市场享有盛誉，现在，PeopleKeep 为小型团体市场量身定制的自动化解决方案将对其进行补充。这种全面的方法可以满足雇主的所有需求。
"PeopleKeep 首席执行官 Victoria Hodgkins 表示："加入 Remodel Health 将为我们的客户、合作伙伴和员工带来显著优势，并对更广泛的健康报销安排市场产生积极影响。"我们将一如既往地致力于创新福利管理解决方案，帮助中小型雇主实现个性化福利，更好地满足员工和组织的需求。
Remodel Health收购 PeopleKeep 是向前迈出的战略性一步，旨在提升其集体能力，提高客户满意度，并为员工提供一个丰富的环境。这标志着员工健康福利解决方案新时代的开始。
"Remodel Health 联合创始人 Scott Lingle 表示："通过整合我们的优势，我们旨在重新定义员工福利领域，制定新的标准，不仅对印第安纳州，而且对全国市场产生积极影响，使企业能够以更大的灵活性和更高的效率应对复杂的医疗保健问题。
关于PeopleKeep
PeopleKeep通过提供无忧的员工福利帮助中小企业蓬勃发展。作为首家在2019年10月推出ICHRA解决方案的公司，PeopleKeep已经了解了使用其软件的数千家雇主的需求：无缝的员工体验、易用的软件和自动合规性。
关于Remodel Health
自 2015 年以来，Remodel Health 的直观软件已为雇主提供了无缝导航，帮助他们根据自身需求定制 ICHRA 健康福利解决方案。Remodel Health 非常注重卓越的客户服务，致力于彻底改变向员工提供健康福利的方式。
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